Refund Policy
Last updated: October 23, 2026
The RankLift full report is a digital product delivered online right after payment. We want you to get what you paid for, so this policy explains when we refund.
You are eligible for a refund if
- you were charged but the report was not delivered, and we could not fix it within 24 hours of your request;
- the report failed or is missing the main sections described on the pricing page (keyword rankings, competitors, action plan), and we could not correct it;
- you were charged more than once for the same report;
- tracking you paid for did not run because of a fault on our side and we could not restore it.
What is not refundable
- Reports delivered as described, where you are unhappy with the rankings, traffic or AI mention numbers they show, since these reflect the real state of the domain.
- Results you expected after following the action plan. We do not guarantee rankings, traffic, AI mentions or revenue.
- Reports ordered for the wrong domain, city or service. Contact us and we will try to rerun it where possible.
How to request a refund
Email reports@yourdomain.com within 7 days of payment with your report link, the domain, and the email address used at checkout. We reply within 2 business days.
How refunds are paid
Approved refunds go back to the original payment method through WayForPay. Your bank may need 5 to 10 business days to show the credit.
Free scans
Free scans cost nothing, so no refund applies.